Platform Documentation & Integration Guides
Everything you need to configure your real estate workspace, connect WhatsApp messaging, and automate lead qualification.
1. Getting Started & Agency Setup
Create your organization workspace, configure your currency (NGN/USD), invite sales reps, and set up your real estate pipeline stages.
Key Guides
- Workspace Onboarding
- Agent Roles & Permissions
- CRM Pipeline Stages
2. Property Inventory & Knowledge Grounding
Upload property listings, floorplans, and brochures. Learn how Sales Wizard deterministically grounds answers in verified units.
Key Guides
- Listing Attributes & Pricing
- Document Indexing (PDF/Docx)
- Eliminating AI Hallucinations
3. WhatsApp Cloud API & Web Chat
Connect your official Meta WhatsApp Business Cloud API number, configure automated greetings, and embed the website chat widget.
Key Guides
- Meta Cloud API Verification
- Webhook Handshake
- Embeddable Chat Widget
4. Lead Qualification & Intent Scoring
How the 0–100 lead score is computed, budget ceiling enforcement, bedroom criteria extraction, and automated tour booking.
Key Guides
- Lead Intent Matrix
- Budget & Criteria Parsing
- Inspection Scheduling
5. Human-in-the-Loop CSR Takeover
Gated handoff triggers when buyers request human assistance or make binding offers, with instant agent notifications.
Key Guides
- Agent Notification System
- 1-Click Live Takeover
- Conversation Assignment
6. API & Webhook Reference
Technical reference for external CRM synchronization, public chat APIs, and webhook event listeners.
Key Guides
- /api/ai/chat Endpoints
- Bearer Token Auth
- Event Webhooks
Conversational AI Chat Endpoint
Authenticate using your organization API key or session token to programmatically qualify prospects.
# Send inbound prospect message
curl -X POST https://saleswizard.resolyticsai.com/api/ai/chat \
-H "Authorization: Bearer YOUR_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"conversationId": "7f3c2b1a-9876-4321-abcd-ef0123456789",
"message": "Looking for a 4-bedroom duplex in Lekki Phase 1, budget N350M"
}'